facilitators make it easy for groups to work together. We are experts
in designing processes that help groups accomplish their goals
effectively and efficiently. Creating the right balance between process
and outcome is an art. We design agendas that honor and affirm the
intentions, knowledge, and desires of a group. Our facilitators offer an
impartial perspective that focuses on relationships, participation,
group dynamics, creativity, and shared responsibility. We are not
conflict adverse. We help groups overcome differences and assist with
problem solving and decision making.
We have experience designing and facilitating:
- Focus groups
We can help with:
- Strategic planning
- Gathering information and feedback
- Collaborative problem solving
- Building consensus
- Implementing new ideas and changes
- Making difficult decisions
- Dealing with conflict and different opinions
- Improving meeting processes and outcomes
- Stakeholder/public engagement
is inevitable. Unresolved differences morph into complex,
long-standing disputes that cause stress, damage relationships, destroy
trust, hurt morale, and hinder productivity. Resolution of conflict is
mediators serve as impartial third parties to assist disputing parties
to make their own decisions and evaluate their own situations.
Agreements and outcomes are decided by the parties – not the mediator. Mediation is quicker, less expensive, confidential, voluntary, flexible, and less adversarial when compared to the legal resolution process that involves attorneys and courts. More importantly, mediation empowers the parties to take responsibility for the dispute and the outcome.
- Turn a difficult conversation into a productive
- Peel away the layers of confusion to get to the
core of the conflict
- Empower disputing parties to air their
concerns, deal with emotions, and find mutually agreeable solutions
Mediation is hard on the problem and soft on the people.
The key to positive and effective change is having the right information to guide you. We are continuously attending conferences, completing trainings, and expanding our knowledge of best practices in the field to ensure we are staying up-to-date on the latest research. We help our clients do the same by conducting research on best practices related to the organization's goals.
For more information about the Conflict Resolution Program, contact Kathy Murphy, Fran Fletcher, Leann Moore, or Jessica Velez.